Learning and Development Officer

The Learning & Development Officer will support the Business Development team in providing training consultancy service to banking and financial institutes.

 

Job Responsibilities

  • Support the L&D Manager to build and maintain key client relationships with banks, financial institutions or any other key stakeholders

  • Conduct training needs analysis to identify suitable training solutions to clients

  • Prepare business proposal and be the key liaison with clients

  • Coordinate with internal teams to ensure smooth and effective training service delivery

  • Support the development of CPD/CPT courses from market research, trainer recruitment, and work with internal teams for marketing materials

  • Conduct customer satisfaction survey and make recommendations for future business developments

  • Collect and analyze market intelligence information to identify training trends and needs for the industry

  • Be familiar with current market conditions, identify new business trends and propose product enhancement initiatives by conducting relevant market research and analysis

  • Provide administrative support in meeting coordination with internal and external parties

  • Ad hoc duties as assigned by supervisors or top management

 

Job Requirements

  • Degree holder or above

  • Experience gain from Banking & Finance or Training & Development industry

  • Minimum 3 years relevant experience

  • Holders of HKIB professional qualifications such as Certified Banker, CFMP, ACsP, ARWP/CRWP or AAMLP/CAMLP will be advantageous

  • Outstanding customer service and networking skills

  • Excellent communication and presentation skills

  • Self-motivated & a good team player

  • Good command in both written and spoken English and Chinese (Cantonese and Putonghua)

  • Proficient in MS Office & Chinese word processing

  • Immediately available is highly preferred

 

 

Interested parties may send in your application together with a detailed resume stating your academic results, present & expected salaries, date of availability and contact phone number by recruit@hkib.org.

Applicants are welcomed to visit our website: www.hkib.org for further information about the institute.

(All information provided will be treated in strict confidence and used solely for recruitment purposes)